Google Analytics (GA) will help you discover where your visitors come from. You can learn which traffic sources are sending prospects to your site and also find out which sources are driving the most traffic. GA also lets you discover trends.
Here are a few pertinent questions related to online analytics.
- How do visitors referred from specific traffic sources differ from the average visitor to your site? What are the sources sending your visitors?
- Direct Traffic - How do visitors arrive at my site?
By typing my URL directly into their browsers?
Clicking a bookmark?
From an offline campaign compare to the average visitor?
- Referring Sites - How do visitors who arrived at my site?
By clicking a link on another site - then which site?
How does this compare with the 'average' visitor?
What sites are sending me traffic?
- Search Engines
How do visitors who arrive from search engine results compare to the average visitor?
What search engines are sending me traffic?
What keywords are sending me traffic from the search engines?
What keywords are eventuate in sales and other goal conversions?
GA automatically tracks visitors by the keyword they searched on to find you in over 30 search engines.
This is a fantastic way to measure the performance of visitors by keyword. You can also find effective new keywords you aren’t currently targeting.
You can view a lot of data by keyword to determine why a particular keyword is performing well or poorly. For example, you can view the landing page for a keyword – is it relevant and targeted to that keyword?
Keyword-targeted information is very useful for improving performance in both paid and organic search.
- AdWords Campaigns
How do visitors arrive from AdWords ads compare to the average visitor?
Monitor profitability with cost, impressions, and ROI details of individual AdGroups and keywords.
See AdWords, below, for more information.
- AdWords Keyword Position
See where your ads appear on Google and what effect your ad position has on traffic and visit quality (average pageviews, conversion rates, and per visit value).
See AdWords, below, for more information.
- Ad Versions
Discover the performance of each of your ads.
Ads with high clickthrough rates are effective at getting users to click.
Ads with high bounce rates indicate you need to make landing pages more consistent with visitor expectations created by the ad.
Learn how effective your marketing campaigns are. You can view overall trends as well as individual campaigns.
Use this information to make decisions about campaigns and determine the impact of marketing tests – for example, split-testing two versions of an ad.
- Campaign Tracking
With GA, you can easily track your online marketing campaigns from a traffic source through to a conversion on your site.
Tracking your campaigns allows you to determine how successful you are at driving traffic and achieving conversions.
And you can achieve this with a great deal of specificity: by keyword, campaign, traffic source, and content.
This is important because while it’s great if your site is profitable overall, that doesn’t tell you anything about the relative performance of your campaigns.
Some campaigns may actually be losing money.
You need to track at a “granular”, deep level to really improve your performance.
Remember, tracking is the necessary first step to improving your results!
- The types of Campaigns you can track include:
- Organic search
- Email marketing
- Online ads
- Web site referrals
- Affiliate referrals
- TV ads
All traffic from web site referrals, such as visitors sent by affiliates, and search engine search queries are tracked automatically.
GA recognizes links from the top 30 search engines and provides the keywords visitors searched to find you.
You can also add tracking for your own search engines.
GA tracks five dimensions of your campaigns:
- Campaign (for example, “widgets sale”)
- Traffic source (for example, Google)
- Medium (for example, “email” or “cost-per-click”)
- Keywords used
- Content (the version of an ad that a visitor clicked – useful for testing different versions).
Here’s how tracking campaigns works:
Create coded, trackable links. You need to “tag” the campaign’s links with a campaign-related variable that is added to the end of the URL.
Don’t worry, it’s not as hard as it sounds! GA has a handy wizard to create the tagged links for you.
Install GA tracking code on every page of your site. You can do this manually or use server-side includes or other template systems to do it automatically.
When visitors who clicked the coded link arrive at your site, the tracking code installed on your site is triggered.
The tracking code “reads” the link to gather the campaign information.
The code also tracks the visitors’ activity on your site, including sales or other goal conversions.
You can integrate your AdWords and AdSense accounts with GA for advanced reporting. Analytics can give you in-depth analysis of how effective your AdWords campaigns are.
The ability to dig deep and get granular numbers for your campaigns lets you pinpoint exactly what’s working and what’s not.
Integration also allows autotagging of URLs that automatically create trackable links.
Here are some of the AdWords metrics Analytics will show you:
- Keywords – The keywords you’re advertising on
- Visits – The number of visits to your site via your ads
- Impressions – The number of times your ads were shown
- Clicks – The number of clicks on your ads
- Cost – The total cost to achieve a sale or other goal you define.
- CTR (clickthrough rate) – The percentage of prospects who clicked your ad to visit your site. For example, a 3% CTR means that 3% of prospects who viewed your ad clicked through to your site
- CPC – Cost per click
- RPC – Revenue per click. For example, $5.00
- ROI – A percentage showing how much money you spent vs. how much you made. For example, 100% ROI means for every $1 you spent, you made $2
- Margin – Your net profit shown as a percentage. For example, if you spend $1 on an ad which results in a visitor buying a $10 product, your net profit is $9. Your margin is 90%: (10-1)/10=0.90
- How ad position can affect performance – Shows performance of each keyword by ad position.
The #1 right-hand side ad position generated visitors who viewed an average of 10-11 pages of your site.
The #8 position generated visitors who viewed an average of 5-6 pages.
- Google TV Ads – An extension of AdWords that enables advertisers to advertise on national TV or online TV and track performance.
Reports use set top box impressions and audience tuning behaviour to make TV ads more trackable and effective.
You can even split test your TV ads to optimize performance!
Google TV Ads is an option within AdWords that enables you to advertise on national TV or online TV and track the results.
You can even split test your TV ads to improve performance.
Analysis includes ad impressions (views) and audience tuning behaviour gathered from set top boxes.
For example, you can find out how much of the audience viewed the entire ad, and how many who saw the ad from the beginning watched to the end.
You can then compare your web site metrics side-by-side with your TV Ads metrics in your Analytics account to see the effect of your ad on your site activity.
My next blog: Content Metrics