All Businesses Need To Provide Support. But Why Buy or Hire a Service Center? It's Already Included...
Since every customer action is automatically captured in the Customer Database and linked to the customer's unique contact record – you can easily configure Persuasionworks to give you a Customer Support Center.
Create a unique secure login for each individual customer! Easily deal with support issues they raise with you. Monitor and assign every action in the support process so that no issues ever get lost or 'fall through the cracks'.
When a customer needs support, you'll have every eMail, phone call, sale, and interaction at your fingertips! You'll even know their birthday, what keyword they used to find your site, every page they visited, and every product or service they've purchased.
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